Use a subject line that names the cover, such as “Home quote” or “Travel dates”.
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Make an appointment
Tell the desk what you want to protect
Use this form to ask for a quote conversation or a first appointment. A guide reads what you send and replies by email. Desk hours are Monday to Friday, 9:00 to 18:00.
You do not need a finished decision. You need the question that brought you here: a new driver, a house, a clinic, a trip, or a renewal you do not trust yet.
Desk hours
Monday to Friday
9:00 – 18:00. Messages received later are picked up the next working morning.
What helps us reply well
- Who would be named on the policy.
- The cover you already have, if any, and the date it renews.
- The loss you most want to be able to pay for.
- A time window for an appointment.
MAKE AN APPOINTMENT
Share a few details. We use them to prepare the right guide and the right questions.
Before you write
Questions we hear first
No. Name the situation. A new flat, a second car, a partner who depends on your income, or a shop that just hired someone. We will suggest which line of cover the conversation should open with.
No. Those figures are Rotten Royals guidance fees. An insurer sets a premium only after it reviews the risk. We keep the two numbers separate on purpose.
We can explain how a typical policy treats that kind of event and which documents people usually gather. We cannot decide a claim for an insurer, and we will say so clearly if that is what you need.
Say that in the message. Essential plan notes can often start in writing. Household and Premier plans include a longer appointment because the recap covers more lines of cover.